Privacy policy
Last updated: August 3, 2026
This Privacy Policy explains how Suzhou Shentingji Intelligent Technology Co., Ltd. (“Sentigent,” “we,” “us,” or “our”) collects, uses, and protects personal information when you visit
www.sentigent.com or sign up to receive communications from us.1. Information We Collect
We may collect:
- Information you provide: Your email address and marketing preferences when you sign up for product updates.
- Consent records: The date, time, source, form version, and confirmation status associated with your subscription.
- Technical information: IP address, browser type, device information, pages visited, and similar technical data collected through Shopify, Klaviyo, cookies, or related technologies.
- Communications: Information you provide when contacting us.
The current version of the Site does not collect payment, order, shipping, or return information.
2. How We Use Information
We may use personal information to:
- Send subscription confirmation messages.
- Provide product updates, launch news, and marketing communications after you confirm your subscription.
- Operate, secure, maintain, and improve the Site.
- Respond to inquiries and privacy requests.
- Comply with applicable laws and protect our legal rights.
Where required by law, marketing communications are sent based on your consent. You may withdraw that consent at any time.
3. Cookies and Similar Technologies
We currently use only cookies and similar technologies that are necessary to operate, secure, and maintain the Site and its email sign-up functionality. We do not currently use advertising cookies or optional behavioral tracking technologies.
4. How We Share Information
We may share personal information with service providers that help us operate the Site and manage communications, including:
- Shopify, which hosts and supports the Site.
- Klaviyo, which manages sign-up forms, subscription confirmation, email delivery, and consent records.
- Other technical, security, or professional service providers when reasonably necessary.
- Government authorities or other parties where disclosure is required by law.
We do not sell personal information or share it for cross-context behavioral advertising.
5. International Processing
Sentigent is based in China. Authorized members of our China-based team may access or download subscriber information for website operation and email management.
Shopify, Klaviyo, and their service providers may also process information in other countries. Where required, we take appropriate contractual, organizational, and technical measures to protect personal information during international processing.
6. Data Retention
We retain subscriber information until you unsubscribe, withdraw your consent, or the information is no longer needed for the purposes described above.
After you unsubscribe, we may retain a limited suppression record to ensure that we do not send you further marketing communications and to meet legal or compliance requirements.
7. Your Rights and Choices
Depending on where you live, you may have the right to request access to, correction of, deletion of, or restriction of your personal information, or to object to certain processing.
You may withdraw your marketing consent at any time by:
- Clicking the Unsubscribe link in any marketing email; or
- Contacting marketing@sentigent.ai.
You may also have the right to submit a complaint to your local data protection authority.
8. Children’s Privacy
Our email sign-up is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that such information has been collected, we will take reasonable steps to delete it.
9. Data Security
We use reasonable technical and organizational measures to protect personal information. However, no online system or transmission method can be guaranteed to be completely secure.
10. Third-Party Services and Links
The Site may contain links to third-party websites. Their privacy practices are governed by their own policies.
Shopify and Klaviyo may process information under their respective privacy notices:
11. Changes to This Policy
We may update this Privacy Policy when our Site, services, or data practices change. The updated version will be posted on this page with a revised “Last updated” date.
12. Contact Us
Suzhou Shentingji Intelligent Technology Co., Ltd. Rooms 1501, 1507 and 1508, Block E, Room 101, Building 2, No. 99 Youxiang Road, Taihu Subdistrict, Wuzhong District, Suzhou, Jiangsu, China
Email: marketing@sentigent.ai